Privacy Policy

At Prakriti Hill Resort, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: www.prakritihillresort.com.

1. Information We Collect

We may collect the following types of personal information when you use our website or make a booking:

  • Personal Identification Information: Name, email address, phone number, postal address, ID details (for check-in).

  • Booking Information: Dates of stay, room preferences, number of guests, payment method (excluding full card details).

  • Technical Information: IP address, browser type, device information, and browsing behavior on our site (via cookies and analytics tools).

2. How We Use Your Information

We use the collected information to:

  • Process bookings and payments.

  • Communicate with you regarding your reservation.

  • Improve our services and website functionality.

  • Send promotional offers or newsletters (only if you opt-in).

  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Trusted third-party service providers who assist in operations (e.g., payment processors, IT support).

  • Legal authorities, if required to comply with the law or protect our rights.

All third-party partners are obligated to keep your data confidential and secure.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, remember your preferences, and collect usage data. By using our site, you consent to the use of cookies. You can modify your browser settings to decline cookies at any time, though this may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict data processing.

  • Withdraw consent at any time.

  • File a complaint with a data protection authority.

To exercise any of these rights, please contact us using the details below.

7. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from minors.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review their privacy policies separately.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.